Whether you need help for medical advice, breastfeeding, postnatal depression or any other parenting issue, there’s a range of services available
Child and Family Health Centres (Kaleidoscope)
Kaleidoscope provides a wide range of health care and health promotion services for children and families in the Greater Newcastle and Lake Macquarie areas. For new mums, Kaleidoscope services include new parent groups, lactation groups and providing information, advice and support in the care and management of babies as well as providing support for adjusting to motherhood and postnatal depression.
To make an appointment with your local Child and Family Health Centre, contact the central intake number on (02) 4016 4885.
1300 130 147
Monday to Friday: 6pm to 8am on the following day
Saturday 1pm to 8am on the next business bay
Public Holidays: from 6pm the previous business day to 8am on the next business day.
GP Access After Hours provides comprehensive after hours primary medical care for Hunter residents. Nurses will advise you regarding your medical queries.
1800 022 222
24 hour, 7 days a week
HealthDirect Australia is a 24 hour telephone health advice line staffed by registered nurses to provide expert health advice.
Poisons Info Centre
13 11 26
24 hours a day, 7 days
The Poisons Info Centre provides up-to-date poisons information to members of the public 24 hours a day, 7 days a week Australia wide.
Australian Breastfeeding Association
1800 686 268 7 days a week
The Australian Breastfeeding Association (ABA) runs the National Breastfeeding Helpline 1800 mum 2 mum (1800 686 268). The Breastfeeding Helpline is available 7 days a week and is staffed by trained, volunteer counsellors who answer calls on a roster system in their own homes. Check out their website for more information on breastfeeding.
1800 647 848
Monday to Friday 9am-5pm
MotherSafe is a free telephone service for the women of NSW, based at the Royal Hospital for Women, Randwick. They provide advice about prescription and over the counter medications that can be used during pregnancy and breastfeeding. They also provide comprehensive counselling service for women concerned about exposures to street drugs, infections, radiation and occupational exposures during pregnancy and breastfeeding.
Pregnancy, Birth & Baby
1800 882 436
Available 24 hours a day, 7 days a week
Pregnancy, Birth and Baby is a phone and online service for all Australians, providing information, advice and counselling about pregnancy, childbirth and your baby’s first year. Pregnancy, Birth and Baby is an initiative of the Federal Government and offers free and confidential information and counselling to women and their partners. They also provide help with postnatal depression.
Tresillian Parent’s Help Line
(02) 9787 0855 or 1800 637 357 Freecall outside Sydney and within NSW
24 hours a day, 7 days
Tresillian offers a Parent’s Help Line where you can ring up and speak to one of their qualified Child and Family Health nurses on any aspect of parenting children aged up to five years. They are best know for their assistance with sleep issues and offer residential programs for parents and children.
1300 CARING (1300 227 464)
7 days a week
The Karitane Careline provides service 7 days per week. Child and Family Health Nurses are available for consultation on a wide range of issues concerning infants and children from birth to five years of age.
PANDA (Post and Antenatal Depression Association Inc.)
1300 726 306 (Monday to Friday 9am to 7pm AEST)
PANDA provides a helpline in Australia for anyone affected by depression and anxiety during pregnancy and after childbirth, including partners, family members and friends. The telephone information, support and referral service is staffed by trained volunteers, professional counsellors and supervising staff. Most of the volunteers on the helpline have experienced perinatal depression and anxiety
Bears of Hope
1300 11 HOPE (Grief Services)
Bears Of Hope Pregnancy & Infant Loss Support provides leading support and care for families who experience the loss of their baby. They provide crucial information and assistance to families through their time of loss, and beyond. Families receive a gift of a Bear of Hope donated by another bereaved family as well as information to help them make decisions and memories in hospital and beyond.
SIDS and Kids Hunter Region
02 4969 3171
SIDS and Kids Hunter Region provides 24 hour bereavement support for those who have experienced the death of their baby or child for any reason during pregnancy, birth, infancy and childhood. They also provide a drop in centre in Hamilton South for bereaved parents to come for support or to access their library.