Pregnancy, Birth and Baby Service for Australian Parents

The Pregnancy, Birth and Baby service offers telephone and Video Call options, available seven days a week, as well as a website that provides extensive information around pregnancy, birth and children’s development.

Maternal Child Health Nurses and counsellors are available to support parents at different stages from trying to conceive, pregnancy, new baby stage, toddlerhood and kids starting school.

Pregnancy, Birth and Baby provides support seven days a week across three different mediums:

  • By phone: call 1800 882 436 at any time of the day or night to speak with a registered Maternal Child Health Nurse. Staff can answer any questions you may have, give you advice on what to do next, and redirect you to other useful services.
  • Video call: Pregnancy, Birth and Baby is one of the world’s first health services to offer a consumer led, secure, high quality video call option, 7am – midnight, 7 days a week:
  • Online: The Pregnancy, Birth and Baby website provides information for parents on a range of topics

“The telephone and Video Call options mean parents can now seek expert advice and support for their children and themselves from the comfort of their own homes – no matter where they live in Australia. This provides direct verbal or face-to-face contact with qualified healthcare professionals for parents at any time of the day or night,” said Dianne Zalitis, Clinical Lead for Pregnancy, Birth and Baby.

Another special feature of the expanded Pregnancy, Birth and Baby service is a searchable health service directory, which enables parents and healthcare professionals to find relevant early childhood services, such as speech therapists, in their local area.

A key part of this expanded service is to ensure Pregnancy, Birth and Baby works in partnership with general practitioners, healthcare providers and other early childhood services to complement and support the existing services they provide to parents and children.

“Pregnancy and the first few years of parenthood can often be confusing and confronting, as many parents feel anxious and hesitant to ask questions they don’t know the answer to. We hope all Australian parents will use the free Pregnancy, Birth and Baby service to get the emotional support they need, and answers to any questions they have about their child’s growth and development,” Ms Zalitis concluded.

The Pregnancy, Birth and Baby service is accessible by contacting 1800 882 436 or visiting

Pregnancy, Birth and Baby is funded by the Australian Government and operated by Healthdirect Australia.