Click & Collect Now Available at Local Libraries

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Do you miss going to the library during lockdown? Although library branches remain closed, you can now access adult and kids books, DVDS, CDs and magazines via new services at local libraries. A recent amendment to the Public Health Order permits Public Libraries to recommence services in a limited way.

Click and collect services are available at Lake Macquarie City Library, Cessnock City Library and Port Stephens Library while Library2U by Newcastle Libraries delivers books, movies and music to your door. Click and Collect services will be available shortly at Newcastle Libraries and Maitland City Library.

Click and Collect at Lake Macquarie City Council

Lake Mac Libraries’ members will be able to borrow items from Monday 27 September, despite the doors being closed, thanks to the introduction of a click and collect service. Customers can reserve books, DVDs and other items online or via the new Lake Mac Libraries app, then pick up their order at designated times and locations.

Staff will process the orders, bundle the items, in a takeaway-style service designed to maintain social distancing and avoid people congregating.

Initially, pick-ups can be booked in between 10am-2pm on Mondays and Wednesdays at Lake Mac Libraries’ Charlestown, Toronto, Belmont, Cardiff and Speers Point branches, and 10am-2pm on Tuesdays and Thursdays at Morisset, Edgeworth, Windale, Wangi and Swansea.

Strict measures will be in place at each location to maintain social distancing and reduce the spread of COVID-19, and all borrowers will receive prior instructions regarding pick up. All click and collect items will have a six-week loan period.

Go to for more information about Lake Mac Libraries services, or to download the app for Apple and Android devices.

Library 2U Delivery by Newcastle Libraries

If you’re missing your books, you can get books, DVDs, CDs and magazines delivered to your door. Library 2U is available now to all Newcastle Libraries members residing in the Newcastle Local Government Area. Up to five items will be selected for members based on their preferences and members can keep loans until return chutes reopen.  

You can order items by phone or completing an online form and library staff will consider your preferences to create a delivery. Staff will drop off a hand-picked mix of up to 5 reading, watching and listening options direct to your home via contactless delivery  between 1pm and 5pm on the next business day after your request is submitted.

A click and collect service may also soon be available following recent changes to the Public Health Order allowing libraries to facilitate collections. The Newcastle Libraries click and collect service is expected to commence in early October.  

Membership to Newcastle Libraries and the Library 2U service is free and can be arranged by phoning 4974 5300 or visiting

While library branches are closed members can access the eLibrary for a range of eBooks, eAudiobooks, music, movies, magazines and newspapers, by visiting Newcastle Libraries website or downloading the Newcastle Libraries app.  

Cessnock City Library

While library branches remain closed, Cessnock City Libraries has launched a Click/Call & Collect service from Monday 20 September to ensure the community still has access to reading material, entertainment and educational resources throughout lockdown. You can call the library or submit the click & collect form on the website. Staff members will prepare & pack your loan. They will then organise a time for you to collect from Cessnock or Kurri Kurri between 9am and 5pm Monday to Friday via a contactless pickup system. For more information about Click & Collect, visit the Cessnock City Library website.

Maitland City Library

Library patrons will also be able to access Click and Collect services from Thursday 30 September at 10am. Click and Collect will be offered from Tuesday to Friday each week from 10am to 2pm at East Maitland Library, Maitland Library, Rutherford Library and Thornton Library. Visit for more information. All e-resources are available to download and stream. Limits to loan periods have been suspended, and there is no requirement to return items during this period. For more information, visit the Maitland City Library website.

Port Stephens Library

Starting this week, Port Stephens Library is now offering a contactless Call & Collect Service. Simply call the library to request a loan. Staff will then select items for you and phone you to arrange a time for collection. Contactless Home Delivery will continue to be available for those customers unable to use our Call & Collect Service. If you are interested in receiving a delivery during this lockdown period, please contact your nearest library branch to express your interest in receiving this service. For more information, visit the Port Stephens Library website.

Photo credit: Lake Mac Libraries

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